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Policies & Procedures

eBOOK PURCHASES

In order to have immediate access to your eBook(s) to download after purchase, use an existing account or create a new account at checkout.

Need help downloading your eBook? Watch this video


PURCHASE ORDERS

For existing customers who are in good credit standing, you may submit purchase orders online. We gladly accept purchase orders with authorized signatures via fax or mail. For new customers, please submit purchase orders via fax or mail.

Fax POs to 1-877-661-9901.

Mail POs to 9316 East Raintree Drive, Ste. 120, Scottsdale, AZ 85260.


COUPONS & SPECIAL OFFERS

All coupons are limit one per customer. Coupon codes cannot be combined; one coupon code per order. Coupon Code must be applied at checkout. Discounts are not valid on previous purchases or with Retail Partners, and may not be combined with any other offers. All offers end at midnight of expiration date. Free shipping offers apply to Standard Mail, in the Continental U.S only. See coupon offer for additional details and restrictions including coupon code and expiration date.


SHIPPING INFORMATION

 
Delivery Method
(Contiguous 48 States)

Delivery
Time

Orders Under $79.99

Orders Over $79.99

*U.S. Post Office

10-14 Business Days

$8.00

15%

*UPS Ground

5 Business Days

$10.00

20%

*UPS 3-Day Air

3 Business Days

$10.00 + 25%

25%

*UPS 2-Day Air

2 Business Days

$10.00 + 33%

33%

*USPS Priority Mail

Alaska, Hawaii,
& Puerto Rico

3 Business Days

$10.00

20%

*USPS Priority Mail
International

Canada

3 Business Days

$20.00

25%

*All shipping costs are displayed at checkout.
Orders ship the next business day. Shipping dates exclude weekends.

Delivery Method

Foreign shipping rates will vary. For a quote, please call customer service at 1-800-826-4740.

 


NO-RISK GUARANTEE / RETURN POLICY

Place your order with confidence! If within one year, you're not 100% satisfied with every product, we'll gladly replace any item without charge or refund your money, whichever you prefer. If a return becomes necessary, call us toll free at 1-800-826-4740 to request a Return Merchandise Authorization number. This offer excludes textbooks with an item number beginning with AGS or PAC, as well as Clearance items.


DIRECT SHIPMENTS FROM MANUFACTURERS

Please note that our Special Education Textbooks are boxed and shipped directly from the manufacturer. If you’ve placed an order that includes textbooks, then you will receive a separate shipment from the rest of your order.


CLEARANCE ITEMS

Clearance items are available while supplies last. All sales are final.


PRIVACY POLICY

Remedia Publications will never sell or rent your email address to any third parties under any circumstances. We will only use your email to communicate with you regarding your account or billing.

If you would like to receive special discounts, product information, and teaching tips, join our e-mail list.


REPRINT PERMISSION

Our activity books are blackline masters, which means they are reproducible. The purchaser has permission to make as many copies as needed for individual, classroom, and noncommercial purposes only. The reproduction of any part for an entire school or school system is strictly prohibited. If you have any questions, email us at customerservice@rempub.com or send a letter of intent to:
Remedia Publications
Attn: Editor
9316 East Raintree Drive
Ste. 120
Scottsdale, AZ 85260


EMAIL PRIVACY

We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive a mailing from us?
If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings. If you believe you have received unwanted, unsolicited email sent via this system, select the “unsubscribe” option.

How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the “unsubscribe” links at the end of the email.

How we protect your privacy
We use appropriate security measures to protect against the loss, misuse, and alteration of data used by our system.

Sharing and Usage
We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

Use of Web Beacons
When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL). Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

The information in this privacy policy was updated in 2016.